Get in touch
The quickest way is Settings > Send feedback in Pray Five. It adds the app's version and your phone's system below your message, which helps us find the problem. You can see or delete them before sending.
Common questions
My prayer times are different from my mosque's
Mosques use different calculation methods, and Asr differs between the Shafi and Hanafi schools. In Settings, check the Calculation method and the Asr time. Pray Five picks the ones most used in your country, but your local mosque's timetable is the best guide.
To match your mosque to the minute, use Settings > Adjust times to move any prayer a few minutes earlier or later. Adjustments apply to that city only.
Far from the equator, summer nights may never get dark enough for Fajr and Isha. The High-latitude rule in Settings sets how those times are worked out.
I'm not getting prayer notifications
In Settings > Notifications, choose the prayers you want a notification for. If Pray Five says notifications are turned off, tap the message to open your phone's notification settings and allow them.
Notifications are scheduled on your phone, a few days at a time, so open Pray Five every few days to keep them coming. On Android, also allow Alarms & reminders for Pray Five, or notifications may arrive a few minutes late.
How do I set an alarm for Fajr or Suhoor?
Go to Settings > Notifications > Wake-up. Choose a Fajr wake-up, at Fajr or before sunrise, and a Suhoor wake-up for the days you fast. On iOS 26 they ring as alarms, even on silent. If iOS says alarms are off for Pray Five, you can allow them in the Settings app.
The Hijri date is a day off where I live
Islamic months can begin on a different day in different communities. In Settings, under Hijri date, move every date by up to two days so today reads the way your community counts it. This also changes the calendar, holidays, widgets and watch.
A widget or the watch says "Open Pray Five"
The widgets and the Apple Watch read prayer times that the app works out ahead of time. Open Pray Five once and they will fill in again.
How do I restore or cancel Pray Five+?
On a new phone, open the Pray Five+ screen from Settings and tap Restore purchases, signed in with the same Apple Account.
To cancel, go to your App Store subscriptions. Cancel at least 24 hours before the end of the current period to avoid the next charge.
How do I delete my data?
Pray Five has no account, so there is nothing of yours on our servers to delete. Everything you set up stays on your phone and watch, and deleting the app removes it.
To stop sending anonymous usage data and crash reports, turn off Settings > Help improve Pray Five. See the privacy policy for the details.